Eurobank - Manifest


Project overview

Eurobank has been collaborating with Manifest since 2019, in two administrative buildings of the Bank in the centre of Athens. After 2 years of successful cooperation, in 2021, Manifest Services continues to provide Facility Management services in 18 Headquarters of the Bank in Athens and Thessaloniki and in 98 Branches nationwide.

It is noteworthy that in Hard Services, Manifest has signed a contract for Simple Maintenance in HZ, UPS, UPS, Close Controls, Fire extinguishers and Full Maintenance in Electrical, Building, Plumbing and Air Conditioning.

Services Provided

  • Consulting services on all Facility Management issues.
  • Cleaning services
  • Catering services
  • Disinfestation – Fumigation services
  • Disinfection services
  • Green Management Services
  • Recycling services
  • Technical Maintenance Services Maintenance of E/M equipment, Building, Air Conditioning, Generating sets, Substations, Fire Suppression Systems, Automatic Fire Extinguishing, Fire Extinguishers, Close Controls, UPS

Client Benefits

  • Full Maintenance contract in Electrical, Building, Plumbing and Air Conditioning with a fixed, agreed annual budget, with Manifest assuming the risk of repairing the damages, thus reducing the Bank’s management costs.
  • Consolidation of more than 15 suppliers under the Manifest umbrella.
  • Synergy of services resulting in cost reduction and quality improvement.
  • Dedicated SLAs and KPIs for project control and Business Continuity support.
  • Harmonisation of common processes and solutions across all facilities.
  • Connection of our FM Software with the Bank’s system so that the Bank has the full picture of our services and the appropriate reporting.

Other Data

Consolidation of Previous Suppliers: < 15

Cost reduction: < 5%