How Important is Facilities Management?

Facility Management is a process of managing and maintaining the facilities in an organization. The facilities include office complex, physical resources at the company or site and any other mechanical and electrical utilities that can cause health or safety hazard to employees.

Facilities management has gained importance over the last few years as businesses have identified that well-managed buildings and utilities help companies function effectively and efficiently. Facilities management team consists of professionals involved in the day-to-day analysis, maintenance and repair of the company utilities.

The facilities management team should also actively be involved in strategic planning activities that help in cutting costs and increasing employee productivity.

Facilities management team need to ensure all the facilities in an organization; are compliant with industry health and safety regulation, the complex has disability access, fire prevention methods and emergency exit plan in place, effective waste disposal and control of hazardous substances and maintenance of the company parking space.

Regular mechanical and electrical repairs along with property maintenance are also part of the services facilities team provides. In order to help the business, achieve a competitive advantage and increase the overall worker productivity; companies must involve the facility manager in strategic decision making.

Strategic Role of Facilities Management

According to a Deloitte report on the “Strategic Role of Facilities Management”; almost 75% of facilities professionals agreed that facilities management has a significant strategic impact. However; only around 20% of a facility manager’s time is spent in strategy and planning activities while a whopping 53% is spent on the regular day-to-day operations.

To increase the time facility managers can spend on strategic planning; businesses need an effective facility management software that will free up their time spent on day-to-day operations. An effective facility management software allows professionals; to perform assessments as well as track and manage the company property and utilities. This saves facility managers a lot of time and enables them to be effectively involved in making decisions for business continuity and progress.

The end goal for any business is to cut cost, improve staff productivity and increase ROI. An effective facilities management process is vital to an organisation as; it covers almost all the business aspects and their role in strategic planning helps a company achieve their business objectives.


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